This privacy policy sets out how G.R.T. IT Ltd uses and protects any information that you give G.R.T. IT Ltd when you use this website or our services.

G.R.T. IT Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

G.R.T. IT Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: May 2018


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you.

What Data We Collect and Why

Depending on the nature of your account, when your account is first created we collect the following information that you provide directly to us (or that may be provided to us by others in your organisation): your name, address, email, company name, geolocation, user type, time zone, phone number, and when you agree to or otherwise acknowledge our agreements and policies. We collect and use such data for the purpose for which it was collected: for alerts and general communications, for billing, to register support tickets and to provision your product in an appropriate location.

If you have any questions regarding this notice, we can be contacted at:

G.R.T. IT Ltd
41 Morlich Gardens
Broughty Ferry, Dundee
United Kingdom

Our Data Protection representative can be reached at

Legal Basis

We process the data we collect based on our legitimate interests in selling and securing our products, running our businesses. We also collect data necessary for the performance of contracts we may enter into with certain users. We also collect data to comply with legal and compliance obligations, maintain accurate business records and generally to enable the proper administration of our business.


We share certain data with third party service providers whose tools or services we use for billing, support services and management, CRM, security, accounting, authentication, reporting, training and to run our business. We make sure any third parties with whom we share personal data will use the data only for the purpose of providing their services to us, and in a manner consistent with our privacy practices.


We primarily host our data in the EU. Some portal accounts are hosted in the same geographic location where an individual product is hosted. When portal data is transferred from within the European Economic Area or Switzerland to an area outside, we will ensure that appropriate safeguards, consistent with our EU-US Privacy Shield and the Swiss-US Privacy Shield certifications, are followed.


We retain the portal data we collect for as long as is reasonable for the original purpose for which it was collected and for furthering our legitimate business interests and to meet our legal and compliance requirements. In general, we retain data related to a portal account for as long as the account is active and for such additional time as we deem necessary to retain billing records, security logs and general business records.

Data subject Requests

If you are in the European Economic Area you have the right to contact us to review, correct or request that we delete portal data that you previously provided to us or that we collect about you. Please visit to make your request. We will review your request and act appropriately, consistent with our legitimate requirements to maintain the integrity of the portal data. We will respond to your request within a reasonable amount of time. If you are in the European Economic Area you have the right to lodge a complaint with an appropriate data protection authority in the United Kingdom.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on this website by category is set out below.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

A small fee will be payable.

If you would like a copy of the information held on you please write to:

G.R.T. IT Ltd
41 Morlich Gardens
Broughty Ferry, Dundee
United Kingdom

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.